When you book a holiday or a safari with Brightdays Safaris, you will be entitled to some rights which we would like you to understand by reading this page carefully. We consider that once you remit your safari deposit to us, you have agreed to these "Terms & Conditions" and as per the 'Inclusions & Exclusions' stipulated on your itinerary. Please take your time to read them carefully.

Though prepared with great care, information shown within Brightdays Safaris’ directory (www.brightdaysafaris.com) is for reference purposes only. We do not accept any liabilities for any changes, errors or omissions nor for any resultant or consequential charges or liabilities incurred by any organization or individual.

These terms and conditions govern the relationship between Brightdays Safaris and you. To the total exclusion of any other terms and conditions. No alterations to the terms and conditions may be made by any unauthorized employee of Brightdays Safaris authorized representatives or agents, unless in writing by an authorized employee of Brightdays Safaris. All decisions and matters subject to the discretion of Brightdays Safaris shall be made by an authorized officer or employee of Brightdays Safaris.

(A) Reservations should be made by contacting Brightdays Safaris. Safaris are booked and confirmed only on receipt of a 35% advance payment of the basic safari rate. This advance payment is due within five (5) days of making the reservation.

(B) There shall be no binding contract until the advance payment has been received by Brightdays Safaris.

(i) If you prefer to charge your safari payments, you are welcome to fax or e-mail us the details of your credit card, which should include the following:

All prices are normally net unless otherwise specified & are subject to change only due to unavoidable circumstances. Flights to and from Africa are NOT included in the cost of the safaris in the itineraries. Brightdays Safaris will confirm all prices before you book your holiday. Your holiday dossier will naturally indicate what is and what is not included in the tour price.

Cancellation / No Show Fees If you wish to cancel or alter your Booking you must do so in writing in which event a fee or percentage will be charged, calculated with reference to the date of receipt of notification in writing, or fax or telex by Brightdays Safaris. These fees and any other expenses will be charged in accordance with the costs incurred by our company.

In the event of the receipt of notice of a total cancellation 40 or more days prior to the commencement of a tour, a full refund will be made, less cancellation fees imposed by lodges, hotels, transportations etc. and any disbursement and administration expenses incurred by us.

If notice of the cancellation is received less than 4 days prior to the commencement of the tour, Brightdays Safaris will reserve the right to retain full payment.

30 to 2 days before departure will require the full deposit to be forfeited
No show and between 2 days and the time of departure shall forfeit the full price of the tour.

If we cancel the Tour we shall make a full refund except in respect of any cancellation caused by war or threat of war, insurrection, riots, strikes, civil actions, decisions by governments or governing authority, natural disaster, bad weather, technical or maintenance problems with transport, changes of schedules or operational decisions of air carriers or other similar circumstances beyond our control.

Brightdays Safaris shall provide such aircraft, safari minibuses, safari cruisers, cars, four-wheel vehicles or coaches as it considers necessary to transport you, based on considerations such as the route to be taken, the conditions of the roads and the number of clients on the proposed journey. Brightdays Safaris reserves the right to alter any such arrangements made, including the proposed route to be taken.

Brightdays Safaris reserves the right to employ the services of sub-contractors to effect your transportation.
Brightdays Safaris shall provide the services of a driver-guide.

Whilst care is taken for the security, safety and comfort of our clients these are adventure safaris and there are certain possibilities of dangers and risks to our clients, which are inevitable. The company accepts NO liability for all the following:

Brightdays Safaris and associated companies accept no responsibility for losses or additional expenses due to delays, or changes, in train, motor, air or other services, sickness, weather, strikes, civil disturbances, war, quarantine or other cause. All such losses or expenses will have to be borne by the passenger.
Such conveyance etc is subject to the laws of the country in which the tour takes place and all claims are subject only to the jurisdiction of the courts of the country in which the cause of action arises.
Brightdays Safaris reserve the right to employ subcontractors to carry out all, or part, of the services provided.
Baggage and personal effects are carried at owner's risk and clients are cautioned against the risk of leaving them unattended.
In order to secure best available ground services a deposit equivalent to 35% of the tour price is required at the time of booking. Additional payments are required prior to the start of the safari, with full payment not less than 21 days prior to the safari.

You shall ensure that you have obtained adequate insurance cover against personal accident, medical expenses and loss of your baggage.
You shall ensure that all your travel documents, full passports, visas, vaccination certificates, currency and traveler’s cheques are in order and that the name that appears on your airline ticket (if relevant) shall be the name that appears on your passport and that you reconfirm all your international flights departures, at least 72 hours prior to departure, unless Brightdays Safaris shall have agreed by prior arrangement to reconfirm on your behalf.

You shall be responsible for informing Brightdays Safaris when the Booking is made of any request for special diets or facilities for the disabled or for any other special needs. Whilst every effort will be made to meet such request, Brightdays Safaris does not guarantee that such requests will be met.
You shall inform Brightdays Safaris when you make the Booking of any medical condition or disability which may materially affect your ability to enjoy or suitability for the Tour.